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Entries Tagged: Online Shopping

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At Peapod, team members work to ensure the value of the product always matches the value of the brand experience.
Mar 1, 2012
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podcast  customer service  customer engagement  online shopping  peapod  e-commerce 

podcast : Digital Retail

Peapod: Delivering Digital Retail with a Personal Touch

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3 min 00 sec
Download 3min MP3 | Download Full MP3 |Transcript

Built upon the principle of making shopping easier for people, Peapod continues to deliver quality and value to online shoppers while demonstrating that buying online doesn’t mean losing personal touch with your customer.

Tune in as Tom Dorgan, VP and managing director of interactive with Peapod, shares how they mixe a unique blend of online convenience and offline customer service.

What company provides great face-to-face customer service like Peapod? Share your thoughts below or on our LinkedIn Group.

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